American Express Converge 2026 · May 2026
Deep Dive on Prompt Engineering — From Conversation to Production
Prompt engineering has graduated from a conversational craft into a production discipline. PromptOps (versioning, evaluation, observability), context engineering for grounded outputs, agentic prompting patterns for multi-step workflows, and the security posture required for regulated environments — injection defenses, output filtering, and audit-friendly traces.
Prompt EngineeringPromptOpsAgentic AIConverge
Presented at American Express Converge 2026 to a global engineering audience.
Covered:
- PromptOps — versioning, testing, observability for prompts in production
- Context engineering — grounding outputs with retrieval, memory, and structured state
- Agentic prompting — patterns for multi-step, tool-using agents
- Prompt security — injection defenses, output validation, audit trails